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If you are experiencing any problems with this system, please check the problem
and solution chart below. If all else fails, contact us by e-mail using the "Contact
Us" link on the left.
Message : Customers requiring assistance through the use of this service
will receive a reply. Please do not submit reservation or cancellation requests
via this page's e-mail form.
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Before Submitting an email, please review the Troubleshooting Tips and notes below
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Problem
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Solution
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System is getting "Timed-out" message
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Your computer has set idle on one page for 20 or more minutes OR "Cookies"
are disabled - cookies must be enabled for these pages to function correctly
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Unable to make reservation
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Verify that you are using a compatible browser. This is a secure Web page that uses
128 bit security. This requires you use Microsoft Internet Explorer, Version 4.1
or higher or Netscape Navigator,Version 4.05 or higher. If you still are unable
to complete a reservation, and you are using one of the above mentioned browsers,
please call
1-877-422-6766.
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Do not know or have forgotten your password
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Click Forgot Password Link, under My Account tab.
Enter your e-mail address and we will e-mail you your Password.
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Do not know your e-mail Id
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Call our Reservation Center at
1-877-422-6766
between the hours of
7 a.m. and 10 p.m. Central Time..
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Unable to print your confirmation
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A confirmation notice will be sent to your e-mail address. If you have a SPAM filter
for your e-mail account, please make sure MOWeb@infospherix.com is on your
safe list.
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Call Center Operations
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Contact Phone Numbers :
- Facility Reservation :
1-877-422-6766
- TYY :
1-866-568-9776, 711: AT&T Relay Service
Reservation Call Center Hours of Operation :
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7 a.m. and 10 p.m. Central Time.
Reservation Call Center will be closed on :
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Thanksgiving
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Christmas
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New Year's Day
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Click here, if you are
unable to resolve the problem to proceed to e-mail us so that we can assist
you in resolving the problem. Thank you for your interest in Missouri's state parks.
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